Office ManagerSUMMARY: The Office Administrator is the central backbone of our organization. This position ties every aspect of our daily operations together. This role requires a supportive driving force capable of multitasking with the ability to handle the unexpected and occasional change. This person must be organized, detail oriented, and have a strong customer service focus. Responsible for daily operations, financial accounting activities, operating and capital budgets, while implementing and supporting office policies and procedures.
DUTIES AND RESPONSIBILITIES:
· Management of all office personnel (includes brief, weekly check-ins with all team members for support and mentoring)
· Performing a monthly report such as, but not limited to, financial, sales volume analysis, & marketing.
· Developing marketing plan and creating content.
· Exercises considerable judgement and discretion in handling requests for appointments and telephone calls.
· Distributes daily internal/external mail and overnight packages; sends and distributes faxes.
· Composes, types, and distributes professional correspondence and memoranda, E-mails and faxes, using individual initiative and as assigned.
· Proactively establishes, and maintains highly organized filing system; files correspondence and other records.
· Coordinates calendars and schedules appointments, ensuring all parties are informed of and kept abreast of schedule awareness.
· Meets and greets visitors.
· Conducts research; compiles and types statistical reports.
· Coordinates meetings including but not limited to preparing and distributing agendas and other meeting materials, reserving and preparing facilities, and recording and transcribing meeting minutes.
· Orders and maintains supplies; coordinates equipment maintenance.
· Manages office petty cash fund and reimbursement procedures.
· Assists in development and implementation of department systems and procedures as needed.
· Performs general clerical duties including but not limited to filing, photocopying, faxing, and mailing.
· Demonstrates a high level of professionalism in dealing with confidential and sensitive issues.
· Assists with special projects as assigned.
· Recruiting and coaching team personnel, along with quarterly performance review
QUALIFICATIONS:
· Associate’s degree (A.A.) or equivalent, two to four years related experience, or equivalent combination of education and experience.
· Excellent verbal and written communication skills.
· Commitment to excellence and high standards.
· Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow.
· Strong interpersonal skills.
· Ability to understand and follow written and verbal instructions
· Ability to deal effectively with a diversity of individuals at all organizational levels.
· Good judgement with the ability to make timely and sound decisions
· Creative, flexible, and innovative team player
· Ability to work independently and as a member of various teams and committees.
· Versatility, flexibility, and a willingness to change priorities and duties.
· Acute attention to detail.
· Demonstrated ability to plan and organize projects.
· Intermitted knowledge of Microsoft office Suite products & CRM software programs
COMPETENCIES:
- *Analytical–Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
- *Ethics–Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
- *Motivation–Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
- *Quality–Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
- *Adaptability–Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
- Frequently required to sit
- Frequently required to talk or hear
- Frequently required to utilize visual acuity to operate equipment, read technical information, and/or use a keyboard
- Occasionally required to lift/push/carry items up to 40 pounds
- Occasionally required to Travel
- Occasionally exposed to outside weather conditions
Job Type: Full-time
Pay: $19.00 – $23.00 per hour
Benefits:
- Professional development assistance
Schedule:
- 8-hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Mount Vernon, OH: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Management: 1 year (Required)
Work Location: One location
