Description

• Ensure customers are promptly and professionally served and meet branch objectives by effectively cross-selling financial products and services
• Provide a wide variety of financial services such as opening and closing various deposit accounts, renewing certificate of deposit accounts, processing loan transactions, initiating credit card applications, assisting customers with account questions and processing general deposit transactions
• Complete ongoing product knowledge, financial services and sales-oriented training to sustain broad base of product, service and sales knowledge
• Project the bank’s professional reputation through knowledgeable, courteous interactions with customers and prompt resolution of requests, inquiries or issues
• Protect bank assets by adhering to all processes, policies and procedures related to branch and cash security, negotiable instruments, information security, and Federal, State or Local regulations impacting teller activity
• Cross train in various branch operation functions, such as ATM balancing, cash item resolution activity, teller outage reporting, and supplies
• Complete periodic in-store communication and promotion activities specific to the office, if applicable
• Individually and if applicable, as a manager, participate in identifying, measuring, monitoring, controlling and mitigating departmental and enterprise-wide risks
• Maintain an awareness of and adhere to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks
• Other duties as assigned

To advance to a Teller II, associates may be required to complete certain trainings and/or testing.