Service Writer/Work Order Processor
Ag-Pro Companies
Full-Time
Job details
Qualifications
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High school or equivalent (Preferred)
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Clean Driver’s License (Preferred)
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US work authorization (Preferred)
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Full Job Description
Service Writer/ Work Order Processor
Ag-Pro Companies is a rapidly growing John Deere dealership with locations across AL, FL, GA, KY, OH, SC, NC, and TN. We offer strong career growth opportunities within the company, competitive wages and excellent benefits which include health, dental, vision and a matching 401-K plan.
Job Duties:
Fields internal and external customer inquiries to the Service Department
Opens work orders as directed by the Service Manager/Shop Foreman and manages them until they are closed and invoiced
Maintains the service library with current information (for example, files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager
Maintains Service Department filing and records
Updates customer profiles using equipment, hours, or other information from the customer work orders
Maintains accessories and supplies and prepares replacement orders
May prepare Service Technician efficiency reports
May process warranty and/or product improvement claims including the computation of charges, submission and follow-up
And other duties as assigned
Job Duties:
General understanding of mechanical/technical terms is preferred
Basic knowledge of accounting practices
Knowledge of mechanical / technical terms preferred
Ability to use Microsoft Office and the internet
Knowledge of office procedures
High School Diploma or equivalent experience
Ag-Pro Companies is a Drug Free Workplace
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Retirement plan
- Vision insurance
Schedule:
- Monday to Friday
- Weekend availability
Application Question(s):
- Are you willing to undergo a background check in accordance with federal and local laws?
Education:
- High school or equivalent (Preferred)
Experience:
- mechanical/technical terms: 1 year (Preferred)
License/Certification:
- Clean Driver’s License (Preferred)
Work Location: One location