Staff to be trained on new billing system; office will reopen Friday, Nov. 19
MOUNT VERNON, Nov. 16, 2021 – The City of Mount Vernon’s Water Office will be closed to the public on Thursday, Nov. 18, 2021, for one day only, while staff are trained on a new billing
system. Residents are asked not to call the Water Office on Thursday; residents with a water emergency may call the Mount Vernon Police Department at 740-397-2222. The new billing
system is expected to be operational in early 2022.
For residents’ convenience, the Water Office, at 3 N. Gay St., maintains a night deposit box on the north side of the building. Payments deposited there after business hours Wednesday, or at the
drive-through window during Thursday, will be processed on Friday, Nov. 19. The City’s Income Tax Office, also at 3 N. Gay St., will remain open on Thursday.
Water customers who wish to pay their bills online can do so through Infinitech, via credit card, by visiting https://web1.civicacmi.com/MtVernon/Utility/Default.aspx.