Underwriter & Relationship Manager I Position Available

Underwriter & Relationship Manager I

Park National Bank




This role will be responsible for calling on customers in the Cleveland/Akron/Canton area.


  • Underwrite consumer indirect and direct loan applications, review credit criteria, evaluate consumer credit bureaus, approve/deny consumer loans within limits of lending authority. Underwriter primarily works independently, but on occasion will review applications with a Level II Underwriter or Regional Indirect Manager
  • Provide underwriting support as needed to branch offices
  • Executes underwriting objectives within Indirect Lending Administration including underwriting policies, procedures and guidelines, centralized dealer management, ongoing due diligence, compliance and fair lending, service standards
  • Execute process to add new dealers and terminate dealer relationships
  • Monitor and analyze reports from CRIF related to dealer activity, volume and delinquencies
  • Establish working knowledge of competition in the indirect market
  • Communicates possibilities for continual improvement and business development to regional
  • Responsible for promoting indirect lending initiatives
  • Participate in identifying, measuring, monitoring, controlling and mitigating departmental and enterprise-wide risks
  • Maintain industry knowledge and complete ongoing training and development
  • Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks
  • Deliver a consistent, high level of service within our Serving More standards
  • Other duties as assigned


  • Interpersonal/Customer Service Skills
  • Written and Verbal Communication
  • Ability to understand and follow directions
  • Adaptable to change
  • Basic Computer Skills
  • Organizational Skills/Detail Oriented
  • Able to Multi-Task or Juggle Priorities
  • Problem/Situation Analysis
  • Strategic Planning and Decision Making
  • Ability to work as part of a team


This position is hourly and full time. A minimum 37.5 hours is required to maintain eligibility for full-time status. Generally, this position will require 40-45 hours per week. Responsibility can span seven days a week and include extended hours and selected bank observed holidays.

A flexible work arrangement is available for this position. The position will require some scheduled onsite hours. Please speak to the hiring manager for more information. 


Bachelor’s degree in finance, accounting, or business administration preferred or equivalent work experience required

1-3+ years of prior experience with consumer lending preferred

Basic to intermediate knowledge of consumer lending policies, procedures, and regulations

Basic knowledge of other Park National Bank policies and procedures a plus


Regularly scheduled travel to dealers and Park National Bank affiliate offices is expected as well as participation in community events