Park National Bank Consumer Loan File Specialist Position Available

Consumer Loan File Specialist

Park National Bank





  • Track loan files from origination to destruction, while maintaining files for storage according to current corporate retention policies
  • Monitor files leaving the file center, including destination location, and update file locations in the core system as needed in a prompt, accurate manner
  • Monitor flow of loan files from the File Center to off-site storage which includes moving files from the active vault to on-site storage prior to boxing and preparing for shipment
  • Support Bank associates and customers by forwarding requested loan documents or files via email, fax, interoffice mail, in a timely manner or in-person delivery
  • Respond to File Center phone calls, email, in-person requests, and fax requests in order of urgency and/or priority
  • Facilitate the monthly reporting by verifying the status of all files checked out of the file center
  • Sort and review all incoming documents for filing in the appropriate loan file
  • Assist with internal and/or external audits by organizing and delivering file requests in a timely manner
  • Stay current with Bank, investor and regulatory changes affecting record retention
  • Provide guidance and support to other departments and/or affiliate Banks in regard to File Center processes and procedures
  • Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks
  • Deliver a consistent, high level of service within our Serving More standards
  • Other duties as assigned


  • Interpersonal/Customer Service Skills
  • Written and Verbal Communication
  • Ability to understand and follow directions
  • Adaptable to change
  • Basic Computer Skills
  • Organizational Skills/Detail Oriented
  • Able to Multi-Task or Juggle Priorities
  • Ability to work as part of a team


Typical office hours are Monday-Friday 8a-5p.

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National Weather Service Cleveland OH
342 AM EST Tue Nov 29 2022...

342 AM EST Tue Nov 29 2022

This Hazardous Weather Outlook is for north central Ohio, northeast
Ohio and northwest Ohio.

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