BBB Tip: What You Should Know About Asbestos Removal


Asbestos fibers can cause serious health problems when inhaled. Even brief exposure has been known to cause mesothelioma. If you live in an older home, you could be at risk. Asbestos repair or removal may be necessary to protect you and your family’s health.

Here’s what you need to know should you suspect your home has an asbestos problem.

Identifying and removing asbestos

  • Know where asbestos is found. Products made today generally do not contain asbestos and if they do, they are required to be labeled clearly. However, many building materials used in homes before the 1980s contained asbestos. These items included pipe and duct insulation or coverings, vinyl sheet flooring and adhesives for floor tiles, cement sheets and drywall, door gaskets, popcorn ceilings, textured paints, asbestos cement siding, roofing, and shingles, and soundproofing materials. In addition, certain older household products like stove-top pads, ironing board covers, hairdryers, artificial ashes or embers, and fireproof gloves may contain asbestos. Finally, some antique automobile brake pads and linings, gaskets, and clutch facings can also contain asbestos.
  • Understand when asbestos is dangerous. The Consumer Product Safety Commission reminds consumers that the mere presence of asbestos in a building is not necessarily hazardous to your health. Asbestos materials only pose a threat if they become damaged and begin releasing asbestos fibers into the air. If there are asbestos materials in your home in good condition, the best course of action is to simply leave them alone. Check the material frequently for signs of damage and only act if you notice a problem.
  • Know when to test for asbestos. Any sanding, sawing, or breaking materials can release asbestos fibers into the air. Always test for asbestos if you live in a home built before 1980 and any of the following is true:
    • You are planning a remodeling project
    • A natural disaster disturbed your home’s structure
    • There are crumbling, worn, or broken building materials in your home that could possibly contain asbestos
  • Hire a professional inspector before planning repairs. Unless it is labeled, you can’t tell a material contains asbestos just by looking at it. If you find you need to test for asbestos, hire a trained and accredited asbestos professional to take samples for analysis and provide you with a written evaluation of the situation. There is no law against taking samples yourself, but incorrect sampling can increase the risk of releasing fibers. Asbestos inspectors can advise you on next steps.
  • Hire an asbestos contractor to repair or remove asbestos materials. Once again, there is no law against repairing or removing asbestos yourself, but to protect yourself and your family, it’s best to hire a professional. A qualified professional can handle asbestos abatement without putting anyone at risk.
  • Avoid a conflict of interest. Hire inspectors and contractors separately to avoid any conflict of interest. Use two different companies for these two services if possible.
  • Ensure any asbestos inspectors and contractors you hire have the necessary qualifications. Make sure both inspectors and contractors have all the applicable national, state, and local licenses and certifications they need to carry out the necessary work. For example, in the U.S., only EPA-licensed asbestos contractors are allowed to handle asbestos at schools and public and commercial buildings. In Canada, check the CCOHS guidelines.
  • Only hire reputable professionals. Ask friends and family members for referrals. Research asbestos abatement companies thoroughly by reading reviews, checking their business status on org, and finding out if they’ve been fined or penalized in the past for any safety violations relating to the handling, removal, or disposal of asbestos materials.
  • Check with your local government for asbestos removal assistance. Local government agencies may have an asbestos removal assistance program to help homeowners offset the cost of asbestos removal and disposal. Find out if they do and if you qualify.
  • Get estimates from several companies. Before hiring an asbestos abatement professional, get estimates from multiple companies, preferably after they’ve reviewed the inspector’s report. Make sure the estimate includes a plan of action that details what will be done and how. Compare the costs and services of each company to make a decision. If one company offers you a drastically lower price than others, be wary about hiring them.
  • Ask plenty of questions. Ask contractors if they have worked on projects similar to yours in the past, how long the project will take, what kind of protective gear they use, and how they prevent fibers from being released into the rest of the house. Find out if you can stay at home during the process and what the cleanup procedures involve. The answers to these questions will help you choose the best company. If a contractor gets upset or refuses to answer your questions, hire someone else.
  • Follow your contractor’s instructions. Once you choose a contractor, follow their instructions on safety to avoid any exposure to asbestos during the abatement process.

For more information

To learn more, read the BBB Tip: Hire a reliable and trustworthy contractor.  Visit BBB’s Home HQ for advice about everything from buying to repairing your home.

Only hire businesses that adhere to BBB Standards for Trust. Read more about BBB Accreditation Standards.

Are you a business owner? Get BBB Accredited.


Information courtesy of the Better Business Bureau