Administrative Assistant – Receptionist
Brookdale Senior Living
Full-Time
Overview:
Make Lives Better Including Your Own.
The happiness of those we serve is dependent on the happiness of our associates, so you’ll receive competitive compensation and a benefits package with additional perks designed to make you smile. The work you do will be challenging yet rewarding. But you’ll earn more than a paycheck; you can enjoy opportunities to grow your career, as well as ongoing programs catered to your health, financial, mental, and emotional needs. Most of all, we believe you can find purpose, meaning, and the chance to be a part of something bigger than yourself.
Veterans, transitioning active-duty military personnel, and military spouses are encouraged to apply.
We believe that in order to best serve our residents and patients, we need to first serve our associates. One way we do that is through our benefits. Our offerings include, but are not limited to:
Full-time and part-time associate benefits:
- 401(k) Retirement Savings Plan
- Benefit plan package
- Pre-tax Commuter Benefit
- Associate Compassion Fund
- Associate Discounts
- Identity theft protection
- Pet savings and insurance plans
- Voluntary benefits available
Full-time associate benefits:
- Extensive Insurance Plans, including medical, dental, vision, flexible spending account, health savings account and more.
- Paid Time Off
- Adoption Benefit
- Tuition Reimbursement
- Company-provided life insurance and accidental death and dismemberment (AD&D)
- Voluntary STD and LTD
Please note, Brookdale has adopted a policy requiring all associates to be fully vaccinated against COVID-19, subject to limited exemptions based on medical conditions, sincerely held religious beliefs, or applicable state laws and regulations.
Responsibilities:
Schedules appointments, provides information to callers, documents meeting minutes, and performs various administrative functions.
- Answers telephone and provides information to callers or routes calls to appropriate associate; places outgoing calls. Greets visitors, determines nature of business, and refers visitors to appropriate individual.
- Types, edits, produces, and distributes a variety of documents including general correspondence, memorandums, statistical reports, presentation materials or other documents as requested.
- Routes incoming mail. Uses courier, U.S. mail, overnight mail, e-mail or facsimile machines to send documents as directed.
- Files correspondence and other records. Makes copies of correspondence or other printed material.
- Takes minutes at staff meetings.
- Orders office supplies and forms for associates and communities.
- Assists in the preparation and coding of invoices for payment.
- Assists in obtaining and/or completing new hire documentation for new associates.
- May maintain associate personnel and community files.
- Assists in the recruitment, orientation and retention of qualified staff.
- May conduct tours of the community.
- At the discretion of the Executive Director, may supervise one or more associates.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Qualifications:
Education and Experience
High school diploma or general education degree (GED); and minimum of one year related experience and/or training; or equivalent combination of education and experience.
Certifications, Licenses, and other Special Requirements
None
None
Management/Decision Making
Makes standard and routine decisions based on detailed guidelines with little independent judgment. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor.
Makes standard and routine decisions based on detailed guidelines with little independent judgment. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor.
Knowledge and Skills
Has a basic level of a skill and can follow written or verbal instructions. Has basic technical skills to complete a few repetitive and well-defined duties. Has a basic knowledge of the organization in order to answer basic questions. Basic typing skills essential along with basic knowledge of PC’s and word processing software, preferably in a Microsoft Windows environment. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or associates of the organization. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Has a basic level of a skill and can follow written or verbal instructions. Has basic technical skills to complete a few repetitive and well-defined duties. Has a basic knowledge of the organization in order to answer basic questions. Basic typing skills essential along with basic knowledge of PC’s and word processing software, preferably in a Microsoft Windows environment. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or associates of the organization. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Physical Demands and Working Conditions
- Standing
- Requires interaction with co-workers, residents or vendors
- Walking
- Sitting
- Use hands and fingers to handle or feel
- Reach with hands and arms
- Climb or balance
- Stoop, kneel, crouch, or crawl
- Talk or hear
- Ability to lift: Up to 25 pounds
- Possible exposure to blood-borne pathogens
- Vision
Brookdale is an equal opportunity employer and a drug-free workplace.
1615 Yauger Rd, Mount Vernon, OH 43050