Information Technology Support Position Available

Information Technology Support



Urgently Hiring!

Job details


From $26.22 an hour

Job Type
Number of hires for this role


    • High school or equivalent (Preferred)

    • IT support: 1 year (Preferred)

Full Job Description

Objective – Provide Information Technology support for both manufacturing production and allied office needs,


  • Maintain, update, and support 4 different services used by 5 plants.
  • Write and maintain code in Open Edge, JavaScript, PHP.
  • Write and maintain downloads for saws and reports.
  • Maintain, create, modify WWMSC records.
  • Work with and trouble shoot multiple operation systems (Windows NT4, Windows 2000, Windows XP, Windows 7, Windows 10, Windows Server 2019, OS/2 Warp, and Linux)
  • Backup, and restore devices which range from Computers to Jetter and Galil Motion Controllers.
  • Maintain and keep Firmware up-to-date on multiple UPS systems, and printers.
  • Setup and maintain all items related to Norstar Integrated Communications System (ICS). Phones, Voice Mail, Paging, and programming of the system.
  • Maintain Office 5-S.
  • Trouble shoot iPad/Tablet issues and handheld scanner issues.
  • Install and trouble shoot Microsoft Office software
  • Setup users on computers
  • Help/show operators how to operator certain aspects of software across the plant.
  • Setup and maintain printers, and computers meeting production and office needs.
  • Install and manage JW specific software as needed – JWOPT, JWWEG, JWTS, JWLTT, JWTRANS, JWPRINT, etc.
  • Trouble shoot and correct networking issues throughout the plant; with or without working with Corp.
  • Second contact for all off hours IT trouble calls.
  • Run reports as needed out of Titan.
  • Cover for other IT Techs when not on location
  • Any other duties assigned or required by your manager

JELD-WEN provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Type: Full-time

Pay: From $26.22 per hour


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Tuition reimbursement
  • Vision insurance


  • 8 hour shift

Application Question(s):

  • Are you available to work in Mount Vernon, Ohio?


  • High school or equivalent (Preferred)


  • IT support: 1 year (Preferred)

Work Location: One location


1201 Newark Rd, Mount Vernon, OH 43050