Park National Bank Teller Wanted

Teller – Mount Vernon East Office

Park National Bank

Part-Time

 

RESPONSIBILITIES

  • Ensure customers are promptly and professionally served and meet branch objectives by effectively cross-selling financial products and services
  • Provide a wide variety of financial services such as opening and closing various deposit accounts, renewing certificate of deposit accounts, processing loan transactions, initiating credit card applications, assisting customers with account questions and processing general deposit transactions
  • Complete ongoing product knowledge, financial services and sales-oriented training to sustain broad base of product, service and sales knowledge
  • Project the bank’s professional reputation through knowledgeable, courteous interactions with customers and prompt resolution of requests, inquiries or issues
  • Protect bank assets by adhering to all processes, policies and procedures related to branch and cash security, negotiable instruments, information security, and Federal, State or Local regulations impacting teller activity
  • Cross train in various branch operation functions, such as ATM balancing, cash item resolution activity, teller outage reporting, and supplies
  • Complete periodic in-store communication and promotion activities specific to the office, if applicable
  • Individually and if applicable, as a manager, participate in identifying, measuring, monitoring, controlling and mitigating departmental and enterprise-wide risks
  • Maintain an awareness of and adhere to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks
  • Review, complete and assist customers with basic lending applications including consumer loans and personal loans
  • Communicate recommendations for improved work flow and service to customers
  • Assist Senior Teller with daily branch operations duties such as vault and cash ordering
  • Complete training in and utilize
  • Contact Management and Customer Relationship Management (CRM) tools

DESIRED KNOWLEDGE, SKILLS AND ABILITIES

  • Well-developed knowledge of the banking center functions, banking products and related services
  • Active listening skills with an ability to proactively identify and recommend products and services
  • Ability to handle potentially stressful situations and offer resolution
  • Professional communication style and ability to effectively complete aisle visits, store announcements and other activities specific to the office
  • Able to execute branch functions at the highest service level, including cash handling and branch security
  • Capacity to analyze a situation and make appropriate decisions
  • Demonstrated ability to coordinate multiple tasks, work well under pressure and in a fast-paced environment
  • Basic to intermediate proficiency in Microsoft Word, Excel, and Outlook
  • Ability to work independently and handle basic customer issues
  • Deliver a consistent, high level of service within Service Excellence standards

SCHEDULE
Office hours are Monday through Friday, 8:00 am to 6:00 pm.… Read full story

Deer Trapped in Office

In December, State Wildlife Officer Austin Levering, assigned to Knox County, received a call from the Mount Vernon Police Department regarding a white-tailed deer trapped in an office building.
The deer had crashed through a window, shattering the glass, and trapped itself in an office room where it was not discovered until the employees arrived to work that morning.
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“We are grateful that National Guard members are continuing to fill critical roles in our state’s response to this pandemic, especially as the strain on our health care providers continues,” said Governor DeWine.… Read full story

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(COLUMBUS, Ohio)—Ohio Lt. Governor Jon Husted, who serves as Director of the Governor’s Office of Workforce Transformation (OWT), today announced that The Ohio State University (OSU) will receive $3 million to design curriculum for Ohio’s Broadband and 5G Sector Partnership in an effort to develop a skilled broadband workforce.Read full story

NIH Researchers Develop First Stem Cell Model of Albinism to Study Related Eye Conditions

Use of patient-derived stem cells will enable high-throughput drug screening for potential therapeutics.

Researchers at the National Eye Institute (NEI) have developed the first patient-derived stem cell model for studying eye conditions related to oculocutaneous albinism (OCA). The model’s development is described in the January issue of the journal Stem Cell Reports.… Read full story