Assistant Store Manager
Kroger
Full-Time
Pay depends on role and experience.
Position Summary:
Assistant Store Leader is responsible for assisting with the overall day-to-day operations of the store including continuous development of effective store associates to achieve desired sales and profit results. Assess daily the stores’ ability to meet/exceed customer expectations for ease of shopping, variety, freshness, cleanliness, food safety and regulatory compliance. Assist with coaching and development of store associates through both formal and informal interactions. Perform scheduling, security, maintenance, safety, sanitation, ordering, administration & Human Resource-related duties. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. share responsibility for store performance in all areas of operation/human resources.
Essential Functions:
· Assistant Store Leaders assist store manager & associates in the achievement of a favorable customer shopping experience & develop associate interest in customer service/relations to enhance Kroger’s best-in-class reputation
· Assist store manager in leading teams in planning, implementing & executing merchandising/operating initiatives
· Assistant Store Leaders also assist store manager with developing action plans/communications to associates on Associate Insight survey results
· Work with department heads/store associates to identify store opportunities, develop timely solutions & create action plans to ensure plan implementation
· Role model/demand a highest level of customer service & solve associate/customer issues/concerns
· Manage total store operations in store manager’s absence
· Achieve/exceed weekly, period, & annual sales, wage budgets & profit budgets, as well as other targeted goals (e.g., safety, shrink)
· Drive sales by working with department managers to produce/maximize sales & profits, reduce shrink & improve each store department’s contribution
· Assist store manager in regular store-level financial performance discussions with associates regarding developing budgets (e.g., sales, shrink, labor expenses, other expenses) & other targeted goals (e.g., safety)
· Analyze/ respond to competitive landscape within district/division
· Demonstrate inclusionary leadership; expect inclusive behavior from associates
· Utilize coordinators/other field staff to ensure store departments achieve sales/profit goals & ensure implementation/execution of division merchandising plans
· Promote/support strong relationships with local community organizations in store’s surrounding area
· Assist in building proactive/productive relationships with union representatives/business agents if store is covered by collective bargaining agreement
· Communicate necessary information to associates to help them effectively carry out duties
· Serve as liaison to store/district managers & coordinators on effectiveness of division merchandising/ operational plans/programs
· Assist store manager in staffing, reducing turnover & increasing retention
· Provide timely individual/department performance feedback to department heads & associates
· Assist with labor management & supply costs on a daily basis to meet customer service/financial targets
· Ensure store compliance & associate knowledge of federal, state, & local laws/enterprise policies
· Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports
· Must be able to perform the essential functions of the position with or without reasonable accommodation
Minimum Position Qualifications/Education:
· High school diploma/GED
Desired Previous Job Experience:
· Retail management experience & knowledge of all aspects of store operations
· Staff supervisory experience
Potential Career Path from this Position:
· Store Manager
· District Coordinator
· Other Kroger Executive opportuinites
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Job Type: Full-time
Pay: $50,000.00 – $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Paid time off
- Parental leave
- Retirement plan
- Tuition reimbursement
- Vision insurance
Shift:
- 10-hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Canal Winchester, OH 43110: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Leadership: 2 years (Required)
Work Location: One location
