Front Desk Office Coordinator/Administrative Assistant
Healogics, Inc
Full-Time
Full Job Description
Did you know 7 million people suffer from chronic, non-healing wounds? Healogics is driving wound healing and prevention forward to help heal wounds and change more lives. As a Front Office Coordinator, you’ll be joining a team of compassionate Wound Specialists that have touched the lives of more than 2.5 million people, preserving dignity and restoring hope. Is your wound care career calling?
Who you are:
- An individual dedicated to creating Exceptional Patient Experiences with:
- A High School Diploma or General Education Development (GED); Associate’s degree preferred
- Two or more years office administration experience, preferably in a medical setting
- Passion for Wound Care, Wound Care experience preferred but not required
- Availability to work Monday – Friday standard daytime business hours
What you’ll gain:
- Positively impact patients’ quality of life and see patients through their entire healing journey
- Comprehensive Clinical Wound Care Training
- Dedicated Clinical Leadership Resources
What you’ll do:
As a Front Office Coordinator, you’ll manage a variety of front office functions and is the key contributor to smooth operations of a dynamic outpatient wound care center as well as performs general office duties to assist the staff of the center. Other responsibilities may include but aren’t limited to:
- Coordinate with Center leadership to maximize daily patient census
- Greet patients and other visitors, answer and route calls to appropriate staff
- Maintain all patient communication needs including scheduling, rescheduling, and appointment reminders.
- Obtain and verify patient insurance information, to include pre-certifications and pre-authorizations for services and enters data in appropriate databases.
