Client Onboarding Coordinator
RevLocal
Mount Vernon
Client Onboarding Coordinator
Support a world-class client onboarding experience by working with clients, sales consultants, and account managers to collect business information and use that information to optimize business listings across the internet.
Essential Duties
- Manage inbound and outbound calls with clients and members of sales team
- Collect, review, and verify business information related to clients
- Claim and optimize business listings on online directories
- Collaborate with account managers on client onboarding tasks
Essential Skills, Knowledge, and Behaviors
- High level of organization and attention to detail
- Ability to analyze data and be a creative problem solver
- Ability to work and adapt in a fast paced, innovative environment
- Ability to communicate effectively and build interdepartmental relationships
- Eagerness to learn and grow professionally
- Regular and consistent attendance
Education & Experience
- Associates Degree in a related field such as marketing, business, or communications; or 2+ years of related experience
- Experience in customer service roles
Preferred, But Not Required
- Experience in a call center environment
- Experience with Salesforce
Work hours: 11 am – 8 pm, Monday – Friday
The preceding job description has been designed to indicate the general nature and essential duties and skills of the work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, skills, responsibilities, and qualifications required of employees to do this job.
